Thank you for placing an order with us. If you`re here, it means that unfortunately the product you received does not work for you, but don’t worry!
Please read these returns instructions carefully in order to do an exchange or to receive store credit:
Eligibility & General
- You can return your item(s) for exchange or store credit.
- All items must be returned in good condition with tags attached.
- You cannot return your jeans if they have been hemmed. All Discounted items are final sale
- We reserve the right to refuse any item that has been worn, washed or hemmed. These products will be returned at the buyer’s expense.
Please print out your order confirmation or write your Order Number & Name on a paper. Do not forget the jeans!
Where to Ship?
The Unbranded Brand
9124 ST LAURENT
MONTREAL, QC CANADA
Phone Number: 514-382-4062
Located outside of Canada
Every international parcel must be accompanied by a Declaration Form for customs. These are provided by the transport company you are shipping with.
” Goods returning to Vendor + Made in Canada ” in Description
Value of the items at $7
About my Return
All returns are processed within 7 days upon reception.
When a return is processed, a GIFT CARD code is sent to the email you provided in your order. Please check your Spam/Junk folder. When you are ready to place your new order, you must enter the code in the appropriate GIFT CARD section, located at the second page of Checkout.
You will be required to repay the shipping fees.